Privacy Policy

Privacy Policy

Introduction

Welcome to https://custom-event-logistics.authority-talk.com (hereinafter referred to as “Custom Event Logistics,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy and Security Act (CTDPAA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://custom-event-logistics.authority-talk.com
  2. Any mobile applications or services associated with our brand
  3. Online forms and surveys we use to gather user information
  4. Interactions between our users and our customer support team

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy covers various activities where you interact with us, including:

  1. Using our applications and services as an authorized user
  2. Visiting our websites linked to this Privacy Policy
  3. Subscribing to or receiving communications from us, such as newsletters, emails, telephone calls, or text messages (SMS)

Personal Data Collection

We collect a wide range of personal information to enhance your experience and provide tailored services. The types of data we gather include:

  1. Account Information: Details related to your account creation, including usernames, passwords, and profile preferences.
  2. Payment Information: Credit card numbers, billing addresses, and transaction records for processing payments.
  3. Financial Information: Bank account details and financial records (if provided) for invoicing and accounting purposes.
  4. Purchase Information: Items bought from our services, purchase dates, quantities, and associated prices.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to personalize content and improve performance.
  6. Location Data: GPS coordinates or other location-based information, if you choose to share it, for location-based services.
  7. Feedback and Reviews: Comments, suggestions, and ratings provided by users regarding our products and services.
  8. Social Media Information: Details from your social media profiles (if linked) and any content you choose to share with us.
  9. Product Information: Search history, product preferences, and interactions with our online catalog.

We collect this data through various means: user input forms, browsing activities, automated tracking technologies (like cookies), and third-party partners who assist in data collection.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. They play a crucial role in enhancing your experience and providing personalized content. Our cookie policy categorizes cookies into:

  1. Strictly Necessary: These cookies enable core functionalities like account login, security, and navigation.
  2. Preference: Cookies that remember your preferences, such as language selection or display settings.
  3. Analytics: Used by our analytics tools to gather insights about user behavior on our sites, helping us improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires, we delete or anonymize the data to ensure your privacy.

Security Measures

Custom Event Logistics implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and at rest.
  • Engaging secure third-party service providers for processing and storage.
  • Implementing physical, technical, and administrative safeguards to protect our systems.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us using the details provided below, and we will take steps to delete that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct or update any inaccurate or incomplete personal data we possess.
  • Erasure: Ask for the deletion of your personal data (subject to legal exceptions).
  • Restriction: Limit our processing of your personal data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or to file an appeal/complaint regarding our handling of your data, please reach out to our dedicated privacy team using the contact details provided below.

Changes to Policy

Custom Event Logistics reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

Email: [email protected]

Address: [Provide physical address]

We value your trust in our handling of personal data, and we are committed to maintaining transparency and safeguarding your privacy.